Supply Chain Assistant

Our client, a well-established multinational D2C e-commerce company operating in the USA selling high-quality pet products, is looking for a highly organized and detail-oriented individual to join our team as a Logistic Assistant for a full-time remote job.
As a Supply Chain  Assistant, your main responsibility will be to support our supply chain department by efficiently creating shipping labels and tracking shipments. You will play a crucial role in ensuring the smooth and timely movement of goods through the supply chain. This position requires strong organizational skills, attention to detail, and the ability to work in a fast-paced environment.

If you are a highly motivated individual with a keen eye for detail and experience in logistics, ideally with an ecom company, we would love to hear from you! 

Responsibilities:

• Creates shipping labels for outgoing shipments, ensuring accurate information and adherence to shipping guidelines and regulations.
• Work with the Supply chain team to ensure timely and proper labeling, packaging and delivery of goods.
• Track shipments, identify potential delays or issues, and proactively communicate with relevant parties to resolve them.
• Maintain accurate records of all shipments, including tracking numbers, delivery confirmation, and related documentation.
• Collaborate with the supply chain team to optimize shipping routes and identify opportunities for cost savings and efficiency improvements.
• Assist in coordinating transportation arrangements, including booking carriers, scheduling pickups, and ensuring timely delivery of goods.
• Respond to inquiries and provide exceptional customer regarding shipment status, delivery dates, and other logistics-related queries.
• Contribute to the development and implementation of logistics policies, procedures, and best practices to enhance operational efficiency.

Requirements:

• Proven experience in a similar logistics or shipping role, preferably in a remote role in an ecommerce company
• Proficient computer skills, including experience with shipping software and tracking systems.
• Advanced knowledge of Excel (Google Sheets)
• Good English (at least B2)
• Strong attention to detail, ensuring accurate and error-free documentation.
• Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
• Strong problem-solving and decision-making abilities, with the capacity to handle unexpected challenges.
• Effective communication skills, both written and verbal, to interact with internal teams, customers, and external service providers.
• Strong communication and collaboration skills
• Communication with stakeholders in the USA may require working with some overlap with USA working hours.

Our benefits:

• Work for a Market-proven, fast-growing company
• Competitive salary and bonus opportunities
• Supportive work environment
• Friendly International start-up environment
• Paid trainings and courses
• Be a part of something bigger, where you can have autonomy over your work
• Fully remote work and flexible working hours (work from whatever place)