Staff Software Engineer

Why Shiftsmart

We’re building the Amazon of labor. We’re a labor platform pairing end-to-end workforce management technology with a rapidly growing global network of 3M flexible workers (ranked #3 in the App Store) to create scalable labor solutions for the largest companies and government agencies in the world like Walmart, PepsiCo, Google, and Circle K. Our unique business model fractionalizes jobs down to shifts and makes it easy for workers to work across multiple employers through a digital marketplace. We’re one of the fastest-growing scaleups in the country. We’ve grown 2-3x each year since we started, paid over $130M in wages to hourly workers, and raised $120M+ from top-tier investors including D1 Capital & Imaginary Ventures…and we’re only getting started.

Our mission is to build the world’s leading platform for hourly workers and enterprises enabling flexibility, choice, and upward social mobility.

• Join a rocketship. This is a unique opportunity to join the ground floor of a rapidly scaling business that is changing the way hourly labor works and capturing a $2 trillion dollar opportunity in the US alone.
  

• Ownership + impact. Join a team that is challenging and supporting one another to build a great business and create flexibility, choice, and upward social mobility for workers everywhere.
  

• Captain your career path. Enjoy accelerated technical development and coaching working with a team of top engineers in their domains (e.g Lyft, Amazon, DoorDash, PayPal)
  

• Become a world-class builder. You'll have the opportunity to not only build both individual tooling and features but also influence the architecture of our entire platform. Every member of the engineering team will be involved in building from the ground up.
  

Mission: Why this role exists

The Engineering Team enables Shiftsmart to anticipate and creatively solve problems across multiple functions with solutions that have a lasting impact for both our customers (employers) and our users (workers). Our mission is simple: To build the world’s leading platform for hourly workers and enterprises enabling flexibility, choice, and upward social mobility.

Shiftsmart is based in New York City but this position is open to remote candidates located in the US and Canada.

Outcomes: The problems you will solve

As a core member of our rockstar engineering team you will;

• Lead complex technical projects from ideation and design through production and deployment, for example, adapt our dispatch algorithm to drive shift fill rate improvements, build better onboarding experiences to increase worker conversion, and more
• Design, architect, and build highly-performant and reliable technical features, tools, and services using Node.js, React/React Native, Mongo, Python, GCP
• Drive the technical vision, influence product strategy, and conduct regular technical reviews
• Monitor and maintain the performance of our product and platform in a high user volume, two-sided marketplace environment to resolve issues and clear the shift marketplace
• Serve as a mentor for junior engineers and participate in scaling our team
  

Competencies: Who you are

• A software expert: You have 6-9 years of software engineering experience. You have a core competency in Java or Python and enjoy learning about and using new technologies
• A collaborator and teammate: You enjoy working cross-functionally with leadership, PMs, designers, and other engineers to build products across a modern tech stack (MERN) to solve complex problems
• Outcome oriented: You seek to understand the business context and how your technical work translates into real world business outcomes
• Builder: You are an entrepreneur at heart. You are eager to build something from the ground up in a dynamic and fast-paced early-stage startup, and have the ability to roll up your sleeves and invent to #GetShiftDone
  

Compensation Philosophy

To provide greater transparency we share base salary ranges, which are based on role and level benchmarked against similar-stage, high-growth companies. Offers are determined based on multiple factors including skills, work experience, and relevant credentials.

The base salary range for this role is: $200K - $275K

In addition to competitive salaries and meaningful equity, we offer the following benefits:

• Comprehensive healthcare coverage: We cover 100% of employee premiums for medical, dental, and vision care (60-75% for dependents)
• 401(k) match program: We match 100% on the first 3% of your contributions and 50% on the next 2% for a maximum match of 4%
• Generous, fully paid parental and family leave policies
• Pre-tax commuter benefits
• Unlimited and flexible PTO
• Collaborative office with fully stocked kitchen @ 1 World Trade in Manhattan
  

Equal opportunity employer

Shiftsmart is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Operating Principles @ Shiftsmart

This is a preview of our operating principles. For the full version visit: https://shiftsmart.com/company/operating-principles

Execution Is Binary

We #GetShiftDone. We take immense pride in both the quality of our work and our relentless determination to deliver on our commitments. If we say we are going to do something, we do it.

Missionaries, Not Mercenaries

We before me. We believe in our mission to build a better world for workers. We understand why our work matters and take seriously how it impacts our customers and our partners. This belief permeates everything we do from the strategic to the mundane.

Inputs > Outcomes

We work really hard. Fundamentally changing how labor works is not easy. It often requires long days, late nights, and weekends to deliver on our commitments. We lean into this challenge.

Honesty Over Harmony

We share the truth even when it is painful. We do not, however, share the truth callously to hurt people’s feelings or make them look bad. We also assume positive intent. If someone is not delivering in a way that we need, we ask them and tell them before assuming the worst.

Invent & Iterate

We are inventors @ heart. We categorically reject the phrase “that is how it’s always been done”, and constantly discover new and better ways to do more with less. This means we are resourceful and often do things that don’t scale, only to create ways to scale them later. We’re builders.