Salesforce Enterprise Account Manager

About NeuraFlash:
We are a leading AI and Consulting Partner of Amazon & Salesforce obsessed with helping our customers transform their contact centers with AI Powered Experiences. Our expertise spans across the Amazon ecosystem with Amazon Connect, Lex & Contact Lens and Salesforce ecosystem with Service Cloud Voice, Einstein Bots and Digital Channels, Service Cloud, Field Service, CPQ, MuleSoft, and Einstein Analytics. We are experts in building experiences grounded in data that transform and optimize the employee and customer journey.

What sets NeuraFlash apart?

At NeuraFlash, our people form the core of our business and the soul of our brand. We hire individuals who inspire us and look at challenges as opportunities to create innovative solutions. You'll be provided with ongoing education and development opportunities via our Salesforce Partnership Program and mentorship programs created for our aspiring leaders. NeuraFlash is on the forefront of cutting-edge technologies and we understand by investing in you, we're investing in ourselves!

As a Salesforce Enterprise Account Manager, you'll work closely with our VP of Account Management and CEO and be an integral part of the NeuraFlash Sales team focused on landing and expanding across 10-20 top strategic accounts in the CBS and CMT vertical space. You will manage all aspects of these accounts in order to grow existing relationships, farm the accounts for new business, and maintain long-term partnerships.

A large part of your role will be strategizing on business opportunities within your set account list, and creating and maintaining relationships across these organizations by mapping and creating relationships with key decision-makers. You'll be expected to own the entire sales process including lead management, qualification, evaluation, close, and account care, and will play a vital role in the success of the overall sales team. This is an incredible opportunity for someone who is ready to make an immediate impact in their career with a well-established brand and dive into the world of AI and Salesforce.

Core Responsibilities:

• Perform as a key employee in the role of Account Manager, with a focus on winning new business in existing accounts, driving pipeline, and building trust and strong relationships with our customers
• Tightly partner with the Salesforce sales and customer success organizations including: Core AE's and SE's, CPQ/Service Cloud/Einstein AE's, as well as Mulesoft and Docusign AEs to expand across business units and offerings
• Be a leader at NeuraFlash by being the "quarterback" with your customers, Salesforce employees, and internal teammates to ensure high satisfaction maintaining and growing our strong brand
• Be a quota-carrying top sales performer focused on landing and expanding in name brand companies who are already working with NeuraFlash
• Be willing to learn and innovate to help the company meet its sales and high growth targets
• Partner with Marketing, Sales Engineering, and the CEO to continually take advantage of new market opportunities
• Help maintain updated lead follow-up, tasks, pipeline, and forecasting in Salesforce
• Continuously ensure the highest possible level of Customer Experience (for NeuraFlash's customers, and our partner Salesforce), by delivering quality and timely responses
  

Required Experience:

• 5-10 years of enterprise software sales experience, with proven success selling into large Services accounts
• 5+ years experience selling software to Fortune 500 companies
• Industry knowledge and strong network with channel partners (Salesforce)
• Experience with Salesforce, selling end-to-end implementations
• Experience selling complex technology solutions
  

Skills/Interpersonal:

• Strong executive presence and customer-facing communication skills
• Enthusiastic team player who thrives in a fast-paced team environment
• Passion to succeed and drive the company forward
• B.A./B.S. degree
  

What's it like to be a part of NeuraFlash?

• Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, our India office, or you're one of over half of our NeuraFlash Family who work remotely, we're focused on keeping everyone connected and unified as one team.
• Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn't possible. So you have to jump out to do any of those, no problem! We build a culture of trust and understanding. We value good work not the hours in which you get it done
• Collaboration: You have a voice here! If you work with a team of smart people like we do, it's a no-brainer to take suggestions and feedback on how to keep NeuraFlash thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small.
• Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don't forget to slow down and celebrate the big things and the small things together.
  

The "Flashy" Perks:

• Be in the right space: Work at the forefront of AI & Innovation on the Salesforce Platform.
• Growth: In 2021, we grew our team by close to 90%, and we plan to do the same again this year! There's no limit to where your career at NeuraFlash can go.
• L&D Program: We are invested in your success. This program was built to help our employees advance in their career in Salesforce and at NeuraFlash.
• Mentorship Program: Each new team member is assigned a mentor to help them acclimate at NeuraFlash.
• Monthly & Weekly Socials: We hold monthly & weekly virtual socials to have more opportunities to be together.
• Company Retreats: This looks a little different in the age of COVID-19 but we gather the entire company twice a year to share stories & visions for NeuraFlash.
  

Location: NeuraFlash strives to provide you with the flexibility to work in the location that makes the most sense for your lifestyle. For those that prefer an office setting, this role may be based in any of our hub locations within the United States, India, and British Columbia, Canada. If you prefer to work from your home, we can accommodate remote locations anywhere in the United States for our U.S. based employees, and anywhere within British Columbia for our Canadian employees !