Sales Operations Manager

Pacvue is the leading software suite for eCommerce advertising, sales, and intelligence. We help some of the world’s largest brands grow their business on Amazon, Walmart, Instacart, and other marketplaces and work with sellers and agencies of all sizes to help them compete in the constantly changing world of online retail. Our mission is to empower teams to win in the future of eCommerce, and we do it by building first-to-market technology, solving complex problems with our customers, and bringing expertise, collaboration, and innovation to our work every single day. Join us!
About the Role:

As a Sales Operations Manager at Pacvue, you will play a crucial role in optimizing and streamlining our Quote to Cash processes, to drive efficiency, productivity, and revenue growth. You will collaborate closely with cross-functional stakeholders, including sales, finance, legal and accounting teams to ensure a smooth operation of our sales function and enhance overall sales performance. This is an exciting opportunity for a results-oriented individual with a passion for driving excellence.

Why work at Pacvue?

• Be on the cutting edge - Pacvue is transforming the way brands and sellers win online. Our product uses machine learning, artificial intelligence, and data to make intelligent decisions and recommendations.
• Have fun – we have an energetic and passionate team with a joint mission to win and help our brands and sellers succeed.
• Learn – from the best!  Our team is full of talented people who want to help you learn, grow – providing you with mentorship, the industry’s best practices and thought leadership.
• Grow fast – the eCommerce industry has grown fast in the past 2-3 years. Pacvue has grown even faster than most high-tech companies in the market.
  

Key Duties:

• Contract Management: Manage the day-to-day life cycle including renewal process.
• Compliance and Risk Mitigation: Ensure contract terms and conditions are aligned with company policies and legal requirements. Identify and mitigate potential risks associated with contracts.
• Contract Administration: Maintain a centralized contract repository to ensure accurate and timely record keeping.
• Develop and maintain sales dashboards and reports to provide visibility into closed businesses and pipeline.
• Collaborate with billing teams to ensure alignment of quote to cash objectives and overall strategy.
• Conduct regular audits and reviews of quote to cash process to identify areas of improvement and optimization.
• Lead, train, and mentor team members.
• Cross-functional Collaboration: Collaborate with various departments, including Legal, Finance, and operations to ensure seamless alignment in contract management activities.
• CRM Management: Ensuring data integrity, user adoption, and adherence to best practices.
• Process Documentation: Develop and maintain standard operating procedures for quote to cash sales operations processes, continuously identifying areas for improvements.
• Manage order validation and processes to include provisioning and activations of contracts.
• Leverage technology and automation tools to streamline sales operations processes, such as CPQ (Configure, Price, Quote), systems and contract lifecycle management.
  

Requirements:

• Proven experience in Sales Operations or similar role with a focus on quote to cash
• Proficient in using Salesforce, CPQ Systems and contract management tools.
• Excellent project management and organizational skills, with the ability to manage.
• Strong communication and interpersonal skills, with the ability to collaborate effectively cross functional teams.
  

Pacvue is committed to employing a diverse workforce. Qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.