Product Manager

About the job

No matter which apps you use, there’s a good chance that you’ve seen Testlio’s work in action. We test apps for top brands like the NBA, Paramount, Netflix, Microsoft, SAP, and Amazon, as well as the most popular social networks and innovative growth companies. Our testing management platform, a global network of expert testers, and client services power mobile app and software testing at any scale, in any location, in any language, and on any device. Billions of people have a better digital experience thanks to Testlio.

As a Product Manager of the Delivery Management team, you are responsible for identifying opportunities, scoping, and analyzing problems and solutions for customer engagement management. Primary users are Testlio’s Delivery function coordinators (Engagement Managers, Testing Managers, and Freelancer Test Leads) and our client's teams. Collaborating with target users, including client VPs, CTOs, Head of QEs, or Engineering, you seek to build the best solutions for test case management, test run setups, task management, and more. Build efficient and compelling products that leverage AI and workflow automation potentials to streamline engagements and us servicing our customers. Working closely with your product engineering team, data science, and design team, you build transparent and impact-oriented product vision and roadmaps. Writing good documentation and communicating with the target audience is something you enjoy and do consistently to increase product adoption and awareness – you drive feedback loops with data-driven decision-making and product enhancements.

Please note: based on our remote work approach and compensation strategy, we are not considering candidates from expensive urban areas (like Germany, France, the United Kingdom, etc.)

Why you will love this job?

• Solve complex problems – our Delivery function is talented and critical users with complex processes to align and configure against various customer settings, contracts and requirements. We make data-driven decisions to provide value to our clients.
• Build AI embedded experiences – embrace new technologies and opportunities with generative AI or purpose-built models that help take testing services to the next level, with efficient and human experiences in focus.
• Innovate and transform – constantly seek to understand the problem and experiment with various solutions. We do not seek to follow, we seek to transform Testlio and the industry. Challenge existing solutions and ideas, and push for great experiences and results.
  

Why you will love being a part of Testlio?

• A true sense of belonging: the TestLion Pride is a global community of like-minded people who live Testlio’s six values every day. We’re deliberate about building our community with virtual events and activities that keep us connected across the globe.
• Growing together: knowledge exchange and learning are central to working at Testlio. You’ll find that motivated, experienced TestLions with diverse backgrounds can always introduce you to new perspectives. Learn by doing and experimenting.
• Enable human possibilities: your work at Testlio has a larger purpose. As a TestLion you will not only help our customers create well-built digital experiences for their users, but also create opportunities for TestLions, freelancers and our customer engineering teams to be top in the world.
• Freedom to roam: Testlio is a global company that embraces flexibility. You'll have room to work wherever within your region's main time zones. We also want to make sure you can take time off from work to rest. We honor national holidays in your home nation, and provide a generous number of days off, including personal wellness days.
  

What would your day look like?

• Own product vision and direction of the Management team.
• Create and maintain your product opportunity bank - create product 1-pagers, focusing problem and impact.
• Write clear problem statements, document impact and rewards addressing it.
• Conduct market and competitor research, share learnings to raise awareness.
• Responsible to establish and drive product functional and non-functional requirements.
• Translate problems and requirements into an attainable, prioritized product roadmap in the form of EPICs, Stories, Tasks.
• Accountable for clear and groomed product backlog - team has clear work items with multi-sprint horizon.
• Create and implement success criteria, metrics that have observable results and outcomes, be data driven.
• Partner with target users and stakeholders to steer roadmaps towards impact and market fit – users will offer quotes.
• Work closely with Designers/Engineers to dive deep into user experience and narratives to deliver elegant solutions that drive efficiency and top of the art experiences.
• Own go-to market training, documentation and release communication.
• Manage product iterations from ideation to rollout - manage expectations and releases of your product.
• Collect feedback, analyze and adjust features and solutions to meet user satisfaction – use data to base judgment.
  

What you need to succeed?

• Strong communication in verbal and written English is a must, essential.
• Previous experience as Product or Program Manager is a must, 4+ years minimum.
• Strong project/program management skills for implementing solutions, be timeline and impact driven.
• Previous experience in B2B products, SaaS/PaaS solution – enterprise oriented expected, SMB not preferred.
• Previous experience working in a service oriented business model preferred - we offer testing services.
• Analytical skills – build hypotheses, back it up with data, make data driven decisions. SQL and other technical skills is a strong plus.
• Previous remote working experience is expected – first time remote work experience with Testlio not preferred.
• Previous AI/ML product building experience is a strong plus.
  

Diversity and Inclusion

Testlio is an equal opportunity employer deeply committed to creating an inclusive environment for people of all backgrounds and identities. We are female-founded and 46% of our team identifies as women. See the DEI section of our website for more information.