Online Sales and Support Specialist - Amazon and Tokopedia Webstores

We're in search of a highly motivated Online Sales and Support Specialist to manage our Amazon and Tokopedia webstores. As part of our remote team, you will handle product listing, sales operations, and customer support, driving our online sales growth.ResponsibilitiesSet up, manage and optimize our webstores on Amazon and Tokopedia.Manage product listings, ensuring all product information is accurate and up-to-date.Drive online sales growth through effective product positioning and promotional strategies.Provide top-notch customer support, handling inquiries, resolving issues, and maintaining high customer satisfaction levels.Analyze sales data and provide insights to improve performance and profitability.Coordinate with supply chain and logistics teams for inventory management.Stay current with ecommerce trends, platform updates, and competitor strategies.QualificationsProven experience in online sales, preferably with Amazon and Tokopedia.Proficiency in ecommerce platforms and tools for product listing and sales analytics.Strong customer service skills and a problem-solving attitude.Exceptional communication skills and ability to work in a remote setting.Ability to analyze sales data and provide actionable insights.Strong organizational skills with the ability to manage multiple tasks simultaneously.A growth mindset and eagerness to learn new ecommerce strategies and techniques.If you're passionate about ecommerce and customer service and are eager to boost online sales in a dynamic, remote work environment, we want to hear from you. Apply now to help us expand our digital footprint!