Marketplace Assistant (FT)

The Marketplace Assistant will implement and optimize MaryRuth's marketplace data collection and reporting processes, including monitoring and resolving back-end customer experience metrics on all marketplaces. This is an important role in the Marketplace Department, as general data and performance metrics are essential for company growth. The Marketplace Assistant is responsible for collecting performance data, back-end customer feedback, and providing assistance to the Marketplace Department with ongoing projects. This role will directly report to the Marketplace Director. This job requires a full-time (40 hr/wk), non-exempt hourly, paid, fully remote position. The compensation range for this role is $20-24/hr.‍

Responsibilities

• Gathers and analyzes data for the Marketplace Department.
• Implements and optimizes Marketplace processes as directed by Marketplace leadership.
• Assists with various Marketplace projects including new product launches, product content optimization, case creations, and inventory reimbursements/reconciliations.
• Review customer feedback and marketplace health, updating processes as needed.
• Maintain a detailed understanding of the mechanics of all backend tools, processes, and systems.
• Monitor, analyze and report on marketplace metrics and sales.
• Additional responsibilities and administrative duties as needed.
• Some travel (<5%) may be required on an as needed basis, with advance notice provided to the employee.
  

Qualifications

• 4-year degree in business, marketing, data sciences, or related field strongly preferred; high school diploma or equivalent required.
• 2+ years of experience in general E-commerce, specific online marketplaces (Amazon, eBay, Walmart, etc) or equivalent, and online marketing.
• Experience with buying and selling on eBay, Amazon, marketplace, etc. (Strongly preferred).
• Must have excellent written and verbal communication skills.
• Must have excellent interpersonal skills with the ability to work efficiently and effectively within a collaborative, cross-functional environment.
• Has exceptional attention to detail and the ability to plan strategically and manage multiple tasks and projects.
• Ability to create, analyze, and comprehend marketplace data and sales analytics for use in forecasting, production, and communication with others.
• Ability to work well under pressure in a fluid, fast-paced team environment while meeting critical deadlines.
• Proficient with GSuite, Microsoft Office, including Excel and PowerPoint, plus the ability to quickly learn, and work with the new systems and software.
  

Benefits Summary

• Competitive compensation, commensurate with experience.
• Sick time.
• Paid company holidays.
• Flexible vacation.
• Medical, vision, and dental (USA).
• Flexible Spending Account - FSA (USA).
• Company matched (4%) 401k (USA).
• Complimentary products from the full MaryRuth Organics (MRO) website catalog (upon 30 days of employment).
• Complimentary products as new products are released.
• Employee and immediate-family discount on all products (upon 60 & 90 days of employment).
  

The Culture at MaryRuth Organics

We are a fast-growing startup with a small, unified team that has a lot of fun and a big drive to change the world through our products. We are primarily an E-commerce, health-conscious company with a focus on creating vegan and organic vitamins and supplements for everyone.We believe our work benefits from the diverse perspectives of our employees. As such, MaryRuth Organics celebrates inclusion and is committed to equal opportunity employment.MaryRuth Organics is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, hair texture and hairstyles, pregnancy, childbirth, (or related medical conditions, including, but not limited to lactation), physical disability, mental and/or intellectual disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws.

About MaryRuth's

We are a fast-growing startup with a small, unified team that has a lot of fun and a big drive to change the world through our products. We are primarily an E-commerce, health-conscious company with a focus on creating vegan and organic vitamins and supplements for everyone.