E-commerce, Team Lead

TOMO™ – The World Finest Luxury Water Bottle
Founded in 2020, TOMO has established itself as a leading luxury drinkware brand, which is focused on impeccable craftsmanship, outstanding design, and making the world a better place!

Calling all Team leads for E-commerce🌟

Here's your opportunity to be part of a global team of passionate marketers, artists, designers, product specialists, and visionaries who are working towards creating a more positive life on this planet.

At TOMO, we focus on wellness, sustainability, the love for design, and building purpose-driven brands.

For us – our team is above all. We cultivated an environment that inspires everyone for self-development, growth, and success.

Here’s what you’ll get to do:

• Work REMOTELY from anywhere in the world! (With flexible times!)
• Work alongside brilliant marketers with a proven track record of success in the worlds of e-commerce and NFTs
• Be part of a passionate team that aims for exponential growth for 2023
• Share your creative ideas and get to execute them at the highest standards
• Enhance your strengths and level up your e-commerce career
• Manage the company's online store, including product listings, pricing, promotions, and inventory management
• Analyze and report on e-commerce metrics, such as website traffic, conversion rates, and customer retention, to identify areas for improvement and optimize performance
• Oversee the company's customer service team, including responding to customer inquiries and resolving any issues or complaints
• Identify new market opportunities and potential customer segments, and develop plans to target these markets effectively
• Monitor and manage the e-commerce marketing budget
• Improve the customer experience and increase conversion rates by analyzing customer acquisition channels and experimenting with new ones to optimize and scale customer acquisition
• Keep up-to-date with e-commerce trends and best practices, and integrate new technologies and tools to improve the company's online presence and sales performance
• Ensure the company's e-commerce operations comply with relevant laws and regulations, such as data privacy and consumer protection
• This role is directly reporting to the Head of Growth
  

To succeed in this role, you should have:

• At least 3-5 years of experience in e-commerce management
• Experience with web analytics tools, such as Google Analytics or Adobe Analytics (experience with Power BI or similar is a plus)
• Proficiency in Shopify
• Strong project management skills, with the ability to multitask and prioritize effectively
• Skill for structure and attention to detail
• Excellent communication skills, both written and verbal
• Knowledge of e-commerce best practices and trends
• Understanding of relevant laws and regulations
• A passion for growing and an undeniable desire to succeed
• A track record of leading diverse and inclusive teams
• Outstanding analytical and critical thinking skills
• Personal interest or experience with marketplaces (for example Amazon) is a plus in the long run
  

Kindly refrain from submitting applications through social media accounts or any other channels. Please note that we only entertain applications submitted through this platform.

If you’re ready to take your e-commerce career to the next level and join an amazing, forward-thinking team, this is your chance! We can’t wait to meet you!