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Amazon Account Manager

Job Description

Posted on: 
February 8, 2024

This is a remote position.

JOB DESCRIPTION:

In this role, you will ensure professional client services for your assigned brand accounts. The primary purpose is to assist the Commerce Rev team by facilitating, coordinating, and executing on the service components affiliated with clients (primarily growing client's Amazon Seller Central accounts).

This is a 100% remote position, but if you are in the St. Louis, Missouri area, we also have a desk for you.

Requirements

JOB DUTIES:

  • Management and maintenance of onboarding process and client portals
  • Full account management responsibility for high-growth brands/products; continuously improve brand position and grow sales
  • Relationship management with all departments and levels in client organizations; proactive communication hub for internal and client teams
  • Coordinate with creative content team to set priorities and manage project flow internally
  • Aid in monitoring sales, inventory, product reviews, price monitoring, and brand registries to efficiently increase traffic to product detail pages and store landing pages
  • Develop new account opportunities by researching and identifying potential accounts; soliciting new accounts; building rapport; providing info and explanations; providing pricing and obtaining signed client agreements
  • Work with Commerce Rev team members to identity and attend conferences, tradeshows, webinars, and networking events in order to maintain industry education, best practices, and acquire new customers
  • Manage all client communication including hosting client calls (typically bi-weekly or monthly)
  • Other duties as assigned

ACCOUNTABILITY:

  • Coordination with internal departments (50%)
  • Coordination with Clients (50%)

REQUIREMENTS:

  • BA/BS Degree in Marketing, Business, Computer Science or a related field
  • Minimum of 1 years’ experience, preferably in Amazon Seller Central, e-commerce, retail, or online marketplaces (eBay, Walmart.com, Amazon etc.)
  • Ability to deliver results while working in a highly independent and fast-paced team environment
  • Self-starter with strong initiative and work ethic
  • Positive attitude with high energy
  • Entrepreneurial mindset with the ability to take initiative, problem solve, and develop solutions
  • Excellent customer-facing and internal communication skills including written, verbal, presentation, and organizational skills required
  • Ability to handle multiple projects and tasks; Project management experience

Typical projects in this role include:

  • Strategy. Prepare campaign strategy to achieve client objectives
  • Execution. Optimize Amazon Ads, Walmart Ads, and eBay Ads campaigns
  • Reporting/Insights. Prepare campaign reports, insights, presentations and answer questions about account performance
  • Training. Spend 5-10% of your time improving the knowledge of PPC.

Benefits

  • BENEFITS
  • Health + Dental + Vision Insurance
  • 401(k) + Match
  • Flexiable Hours
  • Paid Time Off

Responsibilities

Job Requirements

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