Why Employee Mental Health Matters

Why Employee Mental Health Matters

Discover why prioritizing employee mental health matters for your eCommerce business. Learn how it impacts productivity, retention, and cost savings.


In the cutthroat world of eCommerce, every business strives to be on top, but what many fail to realize is that employee mental health is key to achieving that goal. Overlooking the well-being of your workers can have dire consequences for your company as it directly impacts their productivity and performance.
So why should you care about their mental wellbeing? And just how much can it impact your eCommerce success?
Join us as we dive into the connection between employee mental health and business productivity.

  1. Increased Productivity:
    According to the World Health Organization, the loss in productivity due to depression and anxiety amounts to a staggering $1 trillion annually. The good news is that improving employee mental health has proved to be effective for increased focus, motivation, and productivity.
  2. Decreased Absenteeism:
    Employees struggling with mental health can find themselves frequently absent, putting both their productivity and colleagues at risk. Establishing prioritization of employee well-being can lead to a decrease in absenteeism, creating a healthier work environment for all.
  3. Improved Customer Relations:
    Creating a supportive work environment and encouraging mental health improves employees' abilities to handle tough customer interactions. Employees who are mentally healthy are more equipped to remain professional and attentive, enhancing each customer's experience with your company.
  4. Attracting and Retaining Top Talent:
    Creating a culture of mental health support in the workplace is not only important for employees' well-being, but it also has lasting effects when it comes to attracting and retaining top talent. Companies that prioritize their employees' mental health are sending a clear message that their team members are valued and supported, resulting in a work environment that is both productive and fulfilling.
  5. Cost Savings:
    The bottom line benefits of prioritizing employee mental health are worth noting. By doing so, companies can enjoy substantial cost savings over time. This can manifest through trimming healthcare budgets, slashing absenteeism rates, and boosting overall productivity. So, in essence, a little investment in employee wellness upfront can yield significant returns in the end.

Employee mental health is a crucial component to the success of any eCommerce business. Neglecting it doesn't just harm the productivity and satisfaction of your team members but can also negatively impact customer relations, and ultimately, your bottom line.
At ScaleJet, we understand the importance of mental wellbeing in today's workplace and strive to provide support for business owners who may be struggling with any people-related issues. As part of our commitment to care, we are offering free initial consultations that are available to schedule here.